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Custom Domain

By default, your Rooutie landing page lives at rooutie.com/@yourbrand. With a custom domain, you can map your own domain — like trips.yourbusiness.com — directly to your Rooutie landing page. Same powerful platform, fully under your brand’s URL.

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How to Connect Your Domain

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Step 1 — Enter Your Domain

  1. Go to Web Presence → Custom Domain in your business dashboard.
  2. Enter the domain or subdomain you want to use (e.g., trips.yourbusiness.com).

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Step 2 — Add a CNAME Record

Log into your domain registrar or DNS provider (GoDaddy, Cloudflare, Namecheap, etc.) and add a CNAME record: 
Type:  CNAME
Name:  trips  (or whatever subdomain you chose)
Value: [your Rooutie CNAME target — shown in the dashboard]
DNS changes typically propagate within 1–24 hours depending on your provider.

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Step 3 — Verify

Once the DNS has propagated, return to Web Presence → Custom Domain and click Verify. Rooutie checks for the CNAME record and confirms the connection. When verified, your custom domain is live.

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Removing a Custom Domain

To disconnect a custom domain:
  1. Go to Web Presence → Custom Domain.
  2. Click Remove to detach it from your account.
Your landing page will revert to the default rooutie.com/@yourbrand URL. Remember to remove the CNAME record from your DNS provider to avoid any orphaned DNS entries.

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Common Issues

DNS not propagating? Wait 24 hours before troubleshooting. DNS changes can be slow to propagate globally. Verification failing? Double-check that the CNAME record name and value exactly match what’s shown in the dashboard. Extra spaces or typos will cause failures. Not sure how to add a CNAME? Most domain registrars have help articles — search for “add CNAME record [your registrar name]”. Or contact us at help@rooutie.com and we’ll help you through it.