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Suppliers

Your supplier relationships are a core business asset. Rooutie’s Suppliers section gives you a centralised database for every hotel, tour operator, restaurant, transport provider, and business partner you work with — complete with commission rates, contact information, and direct links to the steps in your client itineraries.

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What’s in a Supplier Profile

Each supplier entry contains:
  • Business name and type (hotel, activity operator, restaurant, transport, etc.).
  • Contact details — key contacts, phone numbers, email addresses.
  • Location — where the supplier operates.
  • Commission structure:
    • Flat commission — a fixed amount per booking.
    • Percentage commission — a percentage of the step cost.
    • Net rate — the rate the supplier charges you, from which you apply your own markup.
  • Contract terms — notes on your agreement, payment terms, cancellation policies.
  • Notes — anything else worth recording (preferred contact, booking lead time, special conditions).

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Adding a Supplier

  1. Go to Suppliers in the agent sidebar.
  2. Click “Add Supplier”.
  3. Fill in their details and commission structure.
  4. Save.

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Linking Suppliers to Trip Steps

When building a client itinerary, you can link any step to a supplier in your database:
  1. Open a step in the trip editor.
  2. Select the supplier from your list.
  3. The commission rate is applied automatically to the step cost.
Your commission on that step is calculated and tracked separately from the client-facing price — so your margins stay private.

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Why Centralising Suppliers Matters

Without a system, supplier relationships live in email threads, spreadsheets, and your head. Commission rates get forgotten. Contacts change and you’re not sure who to call. Rooutie’s supplier database solves all of this:
  • Never forget a commission rate — it’s on the supplier record.
  • Quick lookup during proposals — find the right supplier in seconds while building an itinerary.
  • Accurate margin tracking — linked costs calculate your commission automatically.
  • Team access — everyone on your team works from the same supplier database.

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Commission Reporting

See how much commission you’re earning per supplier across all client trips. Identify your most valuable supplier relationships and ensure those partnerships are properly maintained.